JVC Autocal Software V12 calibration for 2019 RS1000/RS2000/RS3000/NX5/NX7/NX9

[Manni]

Hi Mario,

Welcome to the thread

As explained in the basic section, you have to uninstall the Datacolor software that is only used to install the driver, otherwise the datacolor software loaded during startup conflicts with the Autocal.

As you have done so already, I have no idea why your Spyder X isn't detected.

If you're using a USB HUB, I would try to use a native USB port.

If you're using a laptop, I would try to use a powered USB HUB.

But if the Spyder X is detected by the datacalor software and not by the JVC Autocal, as long as you've double checked that it's the V12 that's installed and not another one, I have no idea.

Make sure the cap is off from the Spyder X.

I'd try from another PC/laptop if you can.

You could also try to run the task manager and make sure there is no resident left in memory.

Let us know if you find the reason, but that's weird.

[alamagar]

Hi Mario,

Welcome to the thread

As explained in the basic section, you have to uninstall the Datacolor software that is only used to install the driver, otherwise the datacolor software loaded during startup conflicts with the Autocal.

As you have done so already, I have no idea why your Spyder X isn't detected.

If you're using a USB HUB, I would try to use a native USB port.

If you're using a laptop, I would try to use a powered USB HUB.

But if the Spyder X is detected by the datacalor software and not by the JVC Autocal, as long as you've double checked that it's the V12 that's installed and not another one, I have no idea.

Make sure the cap is off from the Spyder X.

I'd try from another PC/laptop if you can.

You could also try to run the task manager and make sure there is no resident left in memory.

Let us know if you find the reason, but that's weird.

Thank you Manni!
This is driving me crazy!
I am using a native USB port and I tried with the 2 USB ports in the laptop. It is the same USB port I use with my i1d3 without problems.
I tried with the laptop connected to the power and not connected to.
Nothing seems to be resident in memory and the cap is open.
I tried with another laptop, but not able to get the network connection (!!)

Is there any hidden button to switch on the spyder?


So, if I undertsand:
1.- It is necessary to install the datacolor software utility, but after that uninstall it. This is supposed to get only the driver. Correct?. If I connect directly the spyderX without installing the utility, windows recognizes it and assign directly a driver, even if I previously unistall the device and the driver.

2.- Is it possible to install only the driver from datacolor and not the software utility?

3.- I attach 3 images: 1.- the message of Autocal, 2.- the driver as is recognized in the "device administrator"(sorry is in spanish) and 3.- the properties window of the driver wich shows date of 11-05-2011. Is the same as you have?

Any other idea?

Thanks again!
Mario.

[Manni]

My Spyder X driver is different (and dated from 2006!) but it works, weirdly. I'm on Win 10 Pro x64 build 1903.

However my Spyder 5 driver doesn't show up, and Autocal V11 still works, so go figure. [EDIT: see jmonier's post below, and let us know your OS version)]

I would suggest to:

• Uninstall the Spyder X driver
• Disconnect the Spyder X
• Uninstall the Datacolor software (if not already done)
• Reboot
• Install the Datacolor software
• When asked, connect the Spyder X
• Once the driver is loaded, check it's the same as mine
• Uninstall the Datacolor software
• Reboot
• Try the Autocal V12

Hopefully this will install the correct driver and you'll be on your way.

[jmonier]

It appears that the Spyder X uses a generic driver on Win 10 ( and probably Win 8 ).  Certainly if the Spyder X is plugged into the USB port without the Datacolor software installed it is recognized and Device Manager says the driver is valid.  In addition, the driver folder in the Datacolor software is labeled "Win7 - USB". 

My experience is that, for JVC use only, there is no need to install the Datacolor software on Win 10.  On Win 7, the device driver in "Win7 - USB" is needed but it can (and in some cases must) be installed separately via Device Manager.  See also:

https://support.datacolor.com/index.php?/Knowledgebase/Article/View/1846/0/spyderx-driver-on-windows-7-may-not-be-installed-properly

[Manni]

Thanks, that makes sense and most likely explains it.

My recommendation to install/uninstall the Datacolor software to get the drive dates back to Windows 7 and the spyder 3/4, no doubt.

Good to know it's not necessary anymore on Windows 8/10 and 7 if up to date.

I'll update the basic section when I find the time.

[CyberPaul]

Hi Manni, I tried to perform a calibration with SpyderX and I experienced issues similar to what you reported: good gamma (although I think I lost too much luminance), but checked the grayscale and I got an increasing dE till exceeding 6% at 100%! Exceed of red. Still acceptable until 30% as you reported.
Have you had opportunities to test the spyderx alone to understand whether it is a software issue?

[Manni]

Hi Manni, I tried to perform a calibration with SpyderX and I experienced issues similar to what you reported: good gamma (although I think I lost too much luminance), but checked the grayscale and I got an increasing dE till exceeding 6% at 100%! Exceed of red. Still acceptable until 30% as you reported.
Have you had opportunities to test the spyderx alone to understand whether it is a software issue?

As I said I'm hoping that by the time I have the time to look at this again (not before next month) there will be a Calman beta that supports the Spyder X. Otherwise I might reluctantly take a look with Lightspace.
Then we'll know if it's a software issue or if it's the Spyder.
You shouldn't be losing any luminance if you only use the Spyder for gamma.
If you use it for color as well, then yes you can lose a lot depending on how accurate that specific unit is.

[CyberPaul]

As I said I'm hoping that by the time I have the time to look at this again (not before next month) there will be a Calman beta that supports the Spyder X. Otherwise I might reluctantly take a look with Lightspace.
Then we'll know if it's a software issue or if it's the Spyder.
You shouldn't be losing any luminance if you only use the Spyder for gamma.
If you use it for color as well, then yes you can lose a lot depending on how accurate that specific unit is.

Ok, it must be the color calibration then... Hope you can provide more information next month

[3ll3d00d]

this might be an obvious Q but I couldn't see an answer so thought I'd ask here

What exactly is contained in the cbd files?

For example, you do a gamma only then a colour only run, it creates

1) an init file (on first run)
2) a cbd file (after the gamma run)
3) a cbd file (after the colour run)

does the file contain the complete state of the pj (for that iris etc selection) at the time the cbd file is created? i.e. the content accumulates with each rune (so the file created at step 3 is the content from the 2nd file + whatever changed as a result of the colour run)

if so, how can there be only 1 init file if it creates n cbd files?

[Manni]

this might be an obvious Q but I couldn't see an answer so thought I'd ask here

What exactly is contained in the cbd files?

For example, you do a gamma only then a colour only run, it creates

1) an init file (on first run)
2) a cbd file (after the gamma run)
3) a cbd file (after the colour run)

does the file contain the complete state of the pj (for that iris etc selection) at the time the cbd file is created? i.e. the content accumulates with each rune (so the file created at step 3 is the content from the 2nd file + whatever changed as a result of the colour run)

if so, how can there be only 1 init file if it creates n cbd files?

The init file is just the first cbd file. It's the only one that contains the projector state before the Autocal is used. Once the autocal has been used, there is no way to read that state. That's why it's unique. After that, the .cbd files contain the state after the autocal, not before (I think).

Last time I looked, each .cbd file contains the whole tables,  it's not differential. They should all be the same size.

They save internal calibration tables, not settings.
To save settings, you have to save user modes, color profiles etc using the save options in the autocal.

That's why doing a reset to factory doesn't replace restoring the init file, and why restoring the init file shouldn't change your settings.

Reset to factory defaults = reset user settings.
Restore init file= restore calibration tables to their pre-autocal use state.

The only thing I was never able to find out (I did ask a few times but never got an answer) is whether the init file is specific to each unit, or if the tables all have the same values when they ship out of factory.

I never had the need (or the gut) to try restoring an init file from the same model but a different unit.

[den110]

Hi Manni,

Wondering if you can shed some light on an issue I have connecting my laptop to the RS2000 via Autocal v. 12.  It won't connect (Connect NG) via a direct Ethernet connection from my laptop to the pj - DHCP off.  The only way it would connect is through my home network - via DHCP on and having my home network assign an IP address.  Here is my setup:

• Lenovo Yoga 2 in 1 laptop with no ethernet port - connection done via thunderbolt USB c port and a USB C to Gigabit Ethernet network adapter. this one -  https://www.amazon.com/gp/product/B00X4S5AQO/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1
• The adapter works fine when I connect to my router and becomes an ethernet internet connection
• When I try to use it to connect to the pj via  - DHCP off, IP address is the same in the pj as the autocal software
• using default network settings in pj and making sure IP address is the same in the software
• tried the power cycle as you describe in the troubleshooting section for the pj to reset the pj eithernet port
• tried to use another IP address; even the one assigned by the home network; still no go.
• Updated all drivers, bios etc on the laptop,
• workaround is just connecting the pj to the home network, but wanted to do a direct connection to the pj if possible

Just wondering if the adapter for some reason is causing the issue.

[CyberPaul]

As I said I'm hoping that by the time I have the time to look at this again (not before next month) there will be a Calman beta that supports the Spyder X. Otherwise I might reluctantly take a look with Lightspace.
Then we'll know if it's a software issue or if it's the Spyder.
You shouldn't be losing any luminance if you only use the Spyder for gamma.
If you use it for color as well, then yes you can lose a lot depending on how accurate that specific unit is.

Did you have oversaturated red like me?

[Manni]

Hi Manni,

Wondering if you can shed some light on an issue I have connecting my laptop to the RS2000 via Autocal v. 12.  It won't connect (Connect NG) via a direct Ethernet connection from my laptop to the pj - DHCP off.  The only way it would connect is through my home network - via DHCP on and having my home network assign an IP address.  Here is my setup:

• Lenovo Yoga 2 in 1 laptop with no ethernet port - connection done via thunderbolt USB c port and a USB C to Gigabit Ethernet network adapter. this one -  https://www.amazon.com/gp/product/B00X4S5AQO/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1
• The adapter works fine when I connect to my router and becomes an ethernet internet connection
• When I try to use it to connect to the pj via  - DHCP off, IP address is the same in the pj as the autocal software
• using default network settings in pj and making sure IP address is the same in the software
• tried the power cycle as you describe in the troubleshooting section for the pj to reset the pj eithernet port
• tried to use another IP address; even the one assigned by the home network; still no go.
• Updated all drivers, bios etc on the laptop,
• workaround is just connecting the pj to the home network, but wanted to do a direct connection to the pj if possible

Just wondering if the adapter for some reason is causing the issue.

Sorry but I never used direct connection, only connect through router with reserved DHCP address.

The only thing I would recommend is to check the IP address of the laptop when using a direct connection. Often it's a different range (for example, it would be 192.168.1.x with the router and 192.168.0.x with the direct connection, or even something completely different). So don't assume that you laptop IP address remains in the same range, and make sure the IP address of the PJ is assigned to the same range as the laptop, and the same IP mask (255.255.255.0 or whatever).

Good luck!

[Manni]

Did you have oversaturated red like me?

No, my DCI red is slightly undersaturated, as can be seen on all the screenshots posted in the basic / advanced sections.

[Dylan Seeger]

Hi Manni,

Wondering if you can shed some light on an issue I have connecting my laptop to the RS2000 via Autocal v. 12.  It won't connect (Connect NG) via a direct Ethernet connection from my laptop to the pj - DHCP off.  The only way it would connect is through my home network - via DHCP on and having my home network assign an IP address.  Here is my setup:

• Lenovo Yoga 2 in 1 laptop with no ethernet port - connection done via thunderbolt USB c port and a USB C to Gigabit Ethernet network adapter. this one -  https://www.amazon.com/gp/product/B00X4S5AQO/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1
• The adapter works fine when I connect to my router and becomes an ethernet internet connection
• When I try to use it to connect to the pj via  - DHCP off, IP address is the same in the pj as the autocal software
• using default network settings in pj and making sure IP address is the same in the software
• tried the power cycle as you describe in the troubleshooting section for the pj to reset the pj eithernet port
• tried to use another IP address; even the one assigned by the home network; still no go.
• Updated all drivers, bios etc on the laptop,
• workaround is just connecting the pj to the home network, but wanted to do a direct connection to the pj if possible

Just wondering if the adapter for some reason is causing the issue.

Why do you want to do a direct connection?